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Apart from the United States, Alorica at Home accepts applications for work-at-home positions by applicants in Canada, Bulgaria, Guatemala, the Philippines, and Panama. Hence, each work-at-home job offer will specify the preferred state, region, or metro area. For example, a Work at Home Administrative Assistant position may require remote workers based in Irvine, CA, the United States only.

If you're interested in becoming an agent with West at Home, you need to fill out an application on their secure website. After you have completed your application, you will take a job fit assessment and select your job preferences. This helps the corporation identify the kind of work that would be most appropriate for your personality and skill set. Next, you'll be required to take a behavioral assessment which will determine your attitude towards customer service and sales. If you pass the behavioral assessment, you'll be ask to complete a few additional screenings on financial concepts.
How Can I Apply?
Hence, the employee should use this property for Alorica-related business purposes only. In turn, when you begin the application process, the system will tell you if you live in a location where Alorica West at Home hires agents from. With Alorica at Home, you won’t adhere to just one of its clients. You could potentially handle several incoming calls or chat requests from customers of different clients in one work day. Overall, 58% of employees would recommend working at West at Home to a friend.

Alorica currently serves over 200 clients, with most them being Fortune 500 companies. By signing in, you agree to BCG Attorney Search’s Privacy Policy. Employees rate West at Home 2.9 out of 5 stars based on 209 anonymous reviews on Glassdoor. That is, enter a keyword in the search query to narrow your search of the available work-at-home opportunities. Click “Search Openings” to view a list of the current job openings.
West at Home Reviews
Ca.indeed.com needs to review the security of your connection before proceeding. Some agents state that the training materials are far from useful and, instead, they learned more about the job by completing a few shifts. They also say that upper management isn’t as helpful as they’d like it to be if agents encounter any issues. But, if you receive a low amount of calls in an hour, you are still guaranteed your state’s minimum wage. And since you’ll be an employee with Alorica West at Home, you will always receive at least minimum wage during the times you work. Alorica at Home tries to work with its employees as much as possible by offering a flexible schedule.

If you receive several calls, you could make more than minimum wage. Most Alorica West at Home agents report making, on average, between $9 and $11 per hour. During the virtual audit, the employee is to have their webcam on and may be asked to use a personal smart phone to facilitate the inspections.
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This is based on 197 anonymously submitted reviews on Glassdoor. Can anyone help me…I filled out all the paper work but having trouble with the background check. Am I suppose to wait for them to send me something to do the check?

Once you've completed all of your screenings, you'll receive your job offer. After you've approved it, you'll be ready to start training. West at Home provides full training for its home-based agents. You'll also have a contact known as a Performance Assessment Liaison, who will guide you through the training process and offer support throughout your career at West. If Alorica at Home believes you’re a good fit, you’ll be invited back for additional screeners related to sales, technical support, or customer service position. If Alorica at Home wants to hire you, you’ll receive an employment offer online, which you will need to review and sign.
West at Home: A WAHM's Guide
You can apply for a position with Alorica West at Home by visiting its website and filling out its online application. Other agents say that there’s not much room to move up within the company, even if you excel at your job. Agents can create their own schedules to coincide with their lives, whether they need to work around another job, school, or family. All employees must record their home address with the company.
You’ll also be eligible to opt-in for medical and dental benefits if you’d like, but you’re required to pay for the benefits. You can earn between $0.17 to $0.30 per minute depending on the line and your experience. A full-time contractor can expect to earn between $200 - $500 per week. West pays agents biweekly through check, direct deposit or paycard. Unlike other call center companies that hire agents as independent contractors and only pay agents per talk minute, Alorica at Home hires them as employees.
West at Home offers work-at-homers an opportunity to provide customer support to various clients from the comfort of their home. Needs to review the security of your connection before proceeding. Glassdoor gives you an inside look at what it's like to work at West at Home, including salaries, reviews, office photos, and more. All content is posted anonymously by employees working at West at Home. 21% of employees think that West at Home has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.
As an at home agent for Alorica at Home, you’ll be responsible for a few different types of tasks.
Therefore, they’re entitled to minimum wage, regardless of how many calls they receive. Typical devices necessary to perform your duties include a computer, a headset, a cell phone, and reliable internet service. In most instances, Alorica provides the necessary devices to the work-at-home employees unless the advertised position is designated BYOD . Here, WAH employees may use their personal devices to perform their duties. The company reimburses its employees fully for reasonable or necessary expenses incurred when performing their duties.
The documents may appear legitimate, with our company logo or personal details taken from social networking pages. Depending on the project you’re assigned to, you’ll either must complete Instructor Led Training or Computer Based Training . Both can be completed online, with ILT led by a virtual instructor, and CBT being comprised of self-guided modules. Since you’ll be answering phone calls at home, you must have a dedicated work space free from background noise and distractions. It should also be comfortable enough for you to complete work in for several hours per day. If you like speaking on the phone, have an interest in sales and like working with minimal supervision, you may do well at West.
Diversity & Inclusion at West at Home
If you thrive in a bustling work environment and love face-time with your customers, West is not the right opportunity for you. West expects their employees to be professional and give their customers their undivided attention. Therefore, it may not be the best thing for WAHMs who have very small children. To get a job at West at Home, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at West at Home and prepare for tough questions. With other background checks I have had, I paid the fee and then I had to wait while they conducted the background check.
